Legal

Terms of Service

Last updated: September 1, 2026

1. Acceptance of terms

By creating an account or using Redwolf, you agree to these Terms of Service and any plan-specific order form or enterprise agreement that references them.

2. Use of the service

You may use Redwolf to deploy, manage, and operate your own infrastructure and applications, subject to the usage limits of your plan. You are responsible for the content and legality of workloads you deploy on the platform.

You agree not to use the service to violate applicable law, to attempt to gain unauthorized access to other accounts or infrastructure, or to disrupt the platform for other customers.

3. Service level agreement

Uptime commitments and service credits are defined per plan tier. Enterprise customers with a signed order form are governed by the SLA terms in that agreement where they conflict with the general terms here.

4. Fees and billing

Paid plans are billed in advance on a monthly or annual basis. Usage-based charges are billed in arrears. Fees are non-refundable except as required by law or as explicitly stated in your order form.

5. Termination

You may cancel your account at any time. We may suspend or terminate accounts that violate these terms, with notice where reasonably possible. Upon termination, you may export your data for a limited grace period.

6. Responsible disclosure

If you discover a security vulnerability, please report it to [email protected] before disclosing it publicly. We will not pursue legal action against good-faith security research conducted under this policy.

7. Limitation of liability

To the maximum extent permitted by law, Redwolf is not liable for indirect, incidental, or consequential damages arising from use of the service, beyond amounts paid in the preceding 12 months.